Help Centre
Find answers to your questions and get the support you need.
How can we help you?
Getting Started
New to Intro Hero? Learn the basics of how our platform works.
For Businesses
Everything you need to know about listing your business.
Account & Billing
Manage your account settings and billing information.
Technical Support
Having technical issues? We're here to help.
Policies & Guidelines
Important policies and community guidelines.
Contact Support
Can't find what you're looking for? Get in touch.
Popular Questions
Quick answers to the most common questions
How do I submit my business for listing?
You can submit your business for listing by visiting our Submit Listing page and filling out the form with your business details. Our team will review and publish your listing within 24-48 hours.
Is there a cost to list my business?
Business listings carry a one-time fee — see our Pricing page for current rates. We also offer an optional featured add-on for enhanced visibility. It's a single payment with no subscription or recurring charges.
How can customers contact businesses through your platform?
Customers can contact businesses directly through the contact information provided in each listing, or use our enquiry form to send messages that we'll forward to the appropriate business.
Can I update my business information after it's listed?
Yes! You can contact us through our contact form or email hello@introhero.co.uk with any updates to your business information, and we'll make the changes promptly.
Still Need Help?
Our support team is here to help you with any questions or issues you might have.