Terms of Service

Effective Date: December 2024

1. Acceptance of Terms

By accessing and using Intro Hero ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") apply to all users of the Service.

2. Description of Service

Intro Hero is an online directory platform that connects local businesses with customers. We provide:

• Business listing and directory services
• Customer enquiry and contact facilitation
• Information and resources about local businesses
• Communication tools between businesses and customers

3. User Accounts and Registration

Business Listings

To submit a business listing, you must:

• Provide accurate and complete information
• Have the authority to represent the business
• Maintain up-to-date contact information
• Comply with all applicable laws and regulations

General Users

All users must:

• Use the Service lawfully and respectfully
• Not interfere with the proper functioning of the Service
• Respect the intellectual property rights of others
• Not engage in spam or abusive behaviour

4. Content and Listings

Business Information

When submitting business information, you represent that:

• All information is accurate and truthful
• You have the right to use any images or content provided
• The business is legitimately operating
• Contact information is current and functional

Content Standards

All content must:

• Be factual and not misleading
• Comply with applicable laws
• Not contain offensive, discriminatory, or inappropriate material
• Not infringe on intellectual property rights
• Not contain spam or promotional content unrelated to the business

5. Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit unlawful acts
• To violate any international, federal, provincial, or state regulations or laws
• To transmit or procure sending of advertising or promotional material
• To impersonate another person or entity
• To upload viruses or malicious code
• To collect personal information without consent
• To engage in automated data collection without permission

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Intro Hero and its licensors. The Service is protected by copyright, trademark, and other laws.

User Content Licence

By submitting content to our Service, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute your content in connection with the Service.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.

8. Disclaimers

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, we exclude:

• All representations, warranties, and conditions relating to this Service
• All liability for damages arising out of or in connection with your use of this Service

Business Listings Disclaimer

We do not:

• Verify the accuracy of business information
• Endorse or recommend any particular business
• Guarantee the quality of services provided by listed businesses
• Take responsibility for transactions between users and businesses

9. Limitation of Liability

In no case shall Intro Hero, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, punitive, special, or consequential damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

13. Governing Law

These Terms shall be interpreted and governed by the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.